Terms of Service
Last updated November 13, 2026
These terms are the deal between you and Viva La Analog LLC, a Colorado limited liability company that runs Analog Renaissance (“we”, “us”), when you use the Analog Renaissance website and app (the “Service”). By making an account, buying, selling or otherwise using the Service, you agree to them. If you don’t agree, please don’t use the Service. Our Privacy Policy explains what we do with your information.
1. What we are
Analog Renaissance is a marketplace and community for physical media: records, CDs, tapes, VHS, film and books. We connect buyers and sellers. We don’t own, inspect or hold the items listed, and we aren’t a party to the sale between a buyer and a seller. Sellers (including shops) are responsible for their own listings and items.
The Service is in beta. Features may change, break or go away, and we may reset or adjust things as we fix them. Please tell us when something breaks: tap the BETA tag at the top of any page.
2. Your account
- You must be at least 18 years old (or the age of majority where you live) to buy or sell.
- Give us accurate information, keep your login safe, and tell us if you think someone else is using your account. You’re responsible for what happens under your account.
- One person or business per account. Shop accounts must represent a real shop the account holder is allowed to act for.
- Your display name and Den name must be unique and can’t impersonate anyone.
3. Fees
- Listing is free. There is no charge to list an item or to keep a Den.
- Seller fee: 1% of the item price on each order, with a 50¢ minimum per order (never more than the item price). Launch period: there is no seller fee on orders placed before January 1, 2027 at 12:00 a.m. Mountain Time. After that, the 1% fee applies automatically.
- Buyer processing fee: buyers pay a card processing fee of 3% plus 35¢ of the order total, shown at checkout before you pay. It covers the card network’s charges.
- Shipping: buyers pay shipping at checkout. That money pays for the shipping label we buy for the seller. If a seller offers free shipping, the seller pays the label instead, out of the sale.
- Stripe may charge sellers its own fees under the seller’s agreement with Stripe.
- We may change our fees going forward. We’ll post changes on the Service before they take effect, and they won’t apply to orders already placed.
4. Selling
- List only items you own and have the right to sell, that are physically in your hands, and that are legal to sell and ship.
- Use real photos of the actual copy you’re selling (no stock photos), and grade condition honestly.
- Prices are fixed. There are no auctions. You may accept or decline offers if you choose to take them.
- No counterfeits, bootlegs, unauthorized copies or recordings, stolen goods, or anything that infringes someone else’s rights. Product information we fill in for you (from catalog sources) is a starting point; you’re responsible for checking that your listing is accurate.
- When an item sells, ship it within 3 days using the label we provide, and package it so it arrives safely.
- Shops: when a buyer purchases from a shop, the buyer’s card is held (authorized, not charged) for up to 48 hours while the shop confirms the item is still on the shelf. If the shop confirms, the card is charged. If the shop says it’s sold or doesn’t answer in 48 hours, the order is cancelled and the hold is released.
- Local pickup orders are arranged between buyer and seller; meet in a safe public place.
5. Payments and payouts
Payments are processed by Stripe. To sell, you must set up payouts through Stripe and agree to Stripe’s terms (including the Stripe Connected Account Agreement). Each sale is charged on the seller’s own Stripe account; Stripe pays the seller out on its schedule, after our fee and the label cost are taken out. Stripe may verify your identity, hold funds, or refuse service under its own rules. We never see or store full card numbers or bank details.
6. Buying
- When you buy, you agree to pay the total shown at checkout: item, shipping and processing fee.
- Items are shipped by the seller, usually by USPS Media Mail, which can be slow. Tracking appears in your Orders.
- Read the listing, the condition grade and the photos before buying. Vintage media shows its age.
7. Problems with an order
If an item doesn’t arrive or isn’t as described, contact the seller first through the Service. Because each sale is made on the seller’s Stripe account, refunds are issued by the seller, and card disputes (chargebacks) are handled between the seller, the buyer’s bank and Stripe. We may step in to help, and we may suspend sellers who don’t ship or misdescribe items, but we don’t guarantee any transaction.
8. Community rules
- Be decent. No harassment, hate, threats, spam, or scams in messages, profiles, Dens or listings.
- Don’t take a sale off the Service to dodge fees, and don’t ask for payment outside checkout.
- Don’t scrape, overload, hack or interfere with the Service, or use it to break the law.
- Regulars status is earned through clean trades and can be removed if those standards slip.
9. Your content
You keep ownership of the photos, descriptions, Den content and messages you post. You give us a non-exclusive, worldwide, royalty-free license to host, show, resize and share that content to run and promote the Service (for example, showing your listing on DIG). You promise you have the rights to what you post. Album, film and book artwork belongs to its owners; post photos of your own copies only.
If you believe something on the Service infringes your copyright, email Analogrenaissancemarketplace@gmail.com with the details and we’ll take a look and remove it where appropriate.
10. Suspending or closing accounts
You can stop using the Service at any time. We may remove listings or content, or suspend or close accounts, that break these terms or put other members at risk. Orders already paid for still need to be shipped or refunded.
11. Disclaimers
The Service is provided “as is” and “as available”. We don’t promise it will be uninterrupted or error-free, and we don’t guarantee the quality, safety, legality or description of items, or that buyers and sellers will do what they say. Catalog details, suggested prices and collection highlights are for convenience and may be wrong.
12. Limit of liability
To the fullest extent the law allows, Viva La Analog LLC won’t be liable for indirect, incidental, special or consequential damages, or for lost profits or data, and our total liability for any claim about the Service is limited to the greater of the fees you paid us in the 12 months before the claim or $100.
13. Taxes
Sellers are responsible for any taxes on their sales and income, except where the law requires the marketplace to collect and send sales tax for them.
14. Changes and law
We may update these terms. We’ll post the new version here with a new date, and for big changes we’ll let members know on the Service or by email. Using the Service after a change means you accept it. These terms are governed by the laws of the State of Colorado, USA, and disputes will be handled in the state or federal courts located in Colorado, unless the law where you live says otherwise.
15. Contact
Viva La Analog LLC, Colorado. Questions about these terms: Analogrenaissancemarketplace@gmail.com.